Legal
Privacy Policy
Last updated: January 15, 2026
SafiTrack ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information you provide directly (name, email, company details), information gathered automatically (IP address, device info, usage logs, GPS coordinates for field reps with location services enabled), and information from third-party integrations you connect.
2. How We Use Your Information
- To provide, operate, and maintain our services
- To improve and personalise your experience
- To communicate with you about updates, security alerts and support
- To process transactions and send related information
- To comply with legal obligations
3. Sharing of Information
We do not sell your personal data. We may share data with trusted service providers (e.g. Supabase for database hosting, Google Gemini for AI processing) who are contractually bound to protect your data and use it only for specified purposes.
4. Data Retention
We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time by contacting privacy@safitrack.com.
5. Security
We implement industry-standard security measures including TLS in transit, AES-256 encryption at rest, row-level security on all database tables, and regular security audits.
6. Cookies
We use essential cookies for authentication and session management. We do not use advertising or cross-site tracking cookies. You may disable non-essential cookies in your browser settings.
7. International Transfers
Your data may be transferred to and maintained on servers located outside your country. By using SafiTrack, you consent to such transfers in accordance with this policy.
8. Your Rights
Depending on your jurisdiction you may have the right to access, correct, port, or delete your personal data. To exercise any of these rights please email privacy@safitrack.com.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a notice in the app at least 14 days before the changes take effect.
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@safitrack.com.